Short code

A short code is a short numeric sender allocated within one country, often separately registered, for high-volume two-way application messaging.

Definitions only — a term explained here is not a service we sell.

A short code is a short numeric address for application-to-person messaging within one country. It is allocated nationally, often needs its own registration, and can receive replies, so it works as a reply path as well as a sender.

Allocation is usually for a fixed term and a fee. The digits carry no country code, so they can mean different things in different markets.

Shared and dedicated

A shared code is used by several brands, with keywords separating the programs. It takes less time to obtain, but throughput and the brand experience are shared. A dedicated code gives one brand the whole address, higher throughput and cleaner reporting, with a longer lead time.

Three sender types

The short code column: national allocation and a reply path.
Three sender types Alpha senderShort codeLong number
Reply path Usually noYesYes
Registration Per marketNational allocationPer market
Best for One-way alertsHigh-volume two-wayTwo-way with a local number
The short code column: national allocation and a reply path.
Text description

The matrix puts an alphanumeric sender, a short code and a long number side by side. The short code column shows national allocation, a reply path, and high-volume two-way as the best fit.

What to check

A voting campaign fits a shared code with a keyword per contestant; a bank needs a dedicated code. Confirm the allocation route, the term, the renewal process, the throughput per operator and whether the code works on all networks in the country. Plan the reply keywords and the opt-out path before launch: a code that cannot process an opt-out is a compliance risk. The Sender ID in Mexico and Brazil guide covers sender choice.

FAQ

Is a short code a phone number?

No. It is a national address for application messaging, not a diallable subscriber number, though it can receive replies.

Can a short code receive replies?

Yes, and the reply is usually the point. The application routes on the keyword and the originating number.

Is it portable between countries?

No. Allocation is national; the same digits can belong to a different program elsewhere.

Learn more

Sources

  1. ITU-T E.164: the international public telecommunication numbering plan
  2. 3GPP TS 23.040: technical realization of the Short Message Service