Company
Security and data handling
How the site is hosted, which kinds of services process information, how long it is kept and how to report a security issue.
Hosting and delivery
The site is hosted and delivered by a hosting, database and security provider. The same provider supplies the database for inquiries and chats, the bot check, privacy-friendly page statistics and email delivery for inquiry alerts.
The page statistics are cookieless. The site sets no advertising or analytics cookies and no cross-site identifiers; the privacy policy lists the small amount of information kept in your browser.
Services that process information
These services process information to perform their function for the site, as stated in the privacy policy:
Site, data and bot check
- A hosting, database and security provider: hosting and content delivery, the database for inquiries and chats, the bot check, page statistics and email delivery for inquiry alerts.
Assistant and tools
- An AI model provider: the model behind the assistant. Chat messages are sent to it to write the replies.
- A network-measurement provider: runs the ping tests. Tests and their targets are public in its measurement network.
- An IP-data provider: answers IP lookups when the lookup is enabled.
- A network-measurement data provider: supplies the reachability verdicts shown by the China-readiness scan for the third-party hosts it finds.
Notifications
- Browser push services, run by the maker of your browser, deliver notifications to your device.
Where information is processed
These services may process information in countries other than the one you are in, as the privacy policy states. Data can therefore leave your country.
Retention periods
| Information | Kept for |
|---|---|
| Assistant chats that did not become an inquiry | 30 days, then deleted |
| Inquiries and leads (quote requests, and chats that became an inquiry) | Until you ask us to delete them |
| Push subscriptions | Until you unsubscribe, or your browser reports that the subscription has ended |
| DNS leak test resolver addresses | Held in memory for up to 10 minutes; no record is written to disk or to a database. |
| Tool inputs and results | Held only in a short-lived result cache; the My IP tool stores nothing it shows you. |
The privacy policy states the full retention position, including the rows this table does not cover.
Access and deletion
Inquiry and chat records are used only to answer the inquiry and prepare a quote. Questions about access to a specific data set can be sent to sales@unicomam.com.
To ask for a copy of your information, or for it to be corrected or deleted, email sales@unicomam.com from the address you used, or tell us which address it was, with the subject “Data request”. Deleting an inquiry also deletes the chat linked to it.
You can remove browser-side data at any time by clearing the site data for unicomam.com in your browser settings. To stop notifications, use the notification settings on the site or turn notifications off for unicomam.com in your browser.
Report a security issue
Report a suspected vulnerability or a security incident to sales@unicomam.com with the affected URL and enough detail to reproduce the issue. Please do not include customer data in the report.
We use the same address for privacy and data questions, as the privacy policy states.
About this page
Reviewed by the Unicom Americas Mobile Business Team.
Factual errors are corrected on report; write to sales@unicomam.com with the page URL and a one-line correction.