# RFQ template: A2P SMS

Fill this in offline, then copy the answers into the online RFQ form.
The checklist items come from the same fields the form uses. No prices are included.

For A2P SMS: sender types, traffic mix, connection and testing.

## Request details

- Work email: 
- Company: 
- Company website: 
- Company type: 
- Your country: 
- Timeline: 
- Request type: 

## Checklist

### Requirements and scope

- [ ] Describe what the service will carry
  - Why it matters: The use case decides which product model and route fit.
  - What a good answer looks like: One paragraph: the application, who uses it, the traffic or data type, and what a good outcome looks like.
  - Your answer: 

- [ ] List the sites, systems and endpoints
  - Why it matters: A quote is scoped per site and per endpoint, not per company.
  - What a good answer looks like: A short table with each site or system, its country and city, and its role at each end.
  - Your answer: 

- [ ] Give the date you need service or a test
  - Why it matters: Lead time depends on access, registration and testing, not only on the order.
  - What a good answer looks like: A target date, whether it is fixed or a preference, and the first step you need.
  - Your answer: 

- [ ] State your company type and what you sell
  - Why it matters: It sets the contract and onboarding path.
  - What a good answer looks like: CPaaS, eSIM brand, MVNO, IoT maker, enterprise, carrier or reseller, in one line, with the main markets.
  - Your answer: 

### Volumes and growth

- [ ] Give a monthly volume for each line
  - Why it matters: Messages, data, devices and bandwidth are sized in different units.
  - What a good answer looks like: One figure per product: messages, terabytes, active devices or Gbps.
  - Your answer: 

- [ ] Add the peak, not only the average
  - Why it matters: Capacity is sized for the busy hour, and an average hides it.
  - What a good answer looks like: The peak rate and when it happens, plus how you measured it.
  - Your answer: 

- [ ] State expected growth over the first year
  - Why it matters: Growth changes the headroom the design needs.
  - What a good answer looks like: A percentage or range, the assumption behind it, and any launch dates.
  - Your answer: 

### Coverage and destinations

- [ ] List every destination country or region
  - Why it matters: Coverage and rules are per country, and a partial list returns a partial quote.
  - What a good answer looks like: Country names or ISO codes, split into launch markets and later phases.
  - Your answer: 

- [ ] Ask which destinations are direct and which are off-net
  - Why it matters: The handoff and the testing differ, and so does the route you can compare.
  - What a good answer looks like: A per-country answer: direct, off-net, or not available, with the handoff named.
  - Your answer: 

### Technical

- [ ] Choose SMPP, HTTP or both
  - Why it matters: The protocol sets the integration work and the delivery-report model.
  - What a good answer looks like: Protocol and version, bind model, redundancy, and whether you need a test endpoint.
  - Your answer: 

- [ ] List the sender ID types you need per country
  - Why it matters: Long numbers, short codes and alphanumeric senders follow different registration paths.
  - What a good answer looks like: A per-country table: sender type, what you already hold, and what is still to register.
  - Your answer: 

- [ ] Break down the traffic and attach sample content
  - Why it matters: The mix and the content decide the route and the review.
  - What a good answer looks like: Approximate shares for OTP, transactional and opt-in marketing, plus two or three sample messages.
  - Your answer: 

- [ ] Give the peak throughput and the reporting you need
  - Why it matters: Throughput and volume are different numbers, and reconciliation needs per-message receipts.
  - What a good answer looks like: Messages per second at the busy hour, bind count, delivery-report format and export method.
  - Your answer: 

### Compliance and KYC

- [ ] Have the company documents ready
  - Why it matters: Verification is part of onboarding, not a step after the quote.
  - What a good answer looks like: Registration number, registered address, and the documents your legal team can share.
  - Your answer: 

- [ ] Name the person who can complete verification
  - Why it matters: A named contact keeps the review from stalling.
  - What a good answer looks like: Name, role, work email and time zone, with a backup.
  - Your answer: 

- [ ] Write a one-paragraph use-case statement
  - Why it matters: It supports company verification and the route decision.
  - What a good answer looks like: Who sends or connects, to whom, why, and what content or data moves.
  - Your answer: 

- [ ] List the sender and template registrations you hold
  - Why it matters: A route can be ready while the sender or template is not.
  - What a good answer looks like: Per country: sender, template status, owner and reference number, or the plan to register.
  - Your answer: 

### Commercial terms to ask about

- [ ] Ask what the billing unit is
  - Why it matters: Messages, sessions, terabytes, Mbps and ports are invoiced differently.
  - What a good answer looks like: The unit, the rounding rule, the measurement window, and what is excluded.
  - Your answer: 

- [ ] Ask about minimum volume and term
  - Why it matters: A minimum changes what a small first order can look like.
  - What a good answer looks like: Minimum quantity, minimum term, and how a ramp is handled.
  - Your answer: 

- [ ] Ask for a test route or test profile
  - Why it matters: A test is the only way to compare delivery or latency before you buy.
  - What a good answer looks like: What the test includes, how long it runs, what results you receive, and who supports it.
  - Your answer: 

- [ ] Ask about term, renewal and change
  - Why it matters: The terms decide how fast you can add a destination or a site.
  - What a good answer looks like: Initial term, renewal, notice period, and how additions or upgrades are handled.
  - Your answer: 

- [ ] Ask how support and reporting work
  - Why it matters: A named escalation path and consistent numbers matter more than a general statement.
  - What a good answer looks like: How a case is opened, who owns the escalation, the report fields, frequency and export format.
  - Your answer: 

- [ ] Ask what happens at the end of the term
  - Why it matters: Number porting, profile migration and address return take planning.
  - What a good answer looks like: Notice period, porting or migration support, and what is handed back.
  - Your answer: 

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No prices. Every request is quoted per destination, volume and model. Registration and filing rules are confirmed per market.